| What is the first stage in building an effective marketing mix? | | |
| What is a key market segment? | | |
| What does NIVEA use to target key market segments? | | |
| What does the knowledge and understanding from market research help to do? | | |
| How does Beiersdorf carry out market research with consumers? | | |
| What did the company find out with younger consumers? | | |
| Who does NIVEA VISAGE Young target? | | |
| Why did the results of the market research give NIVEA competitive advantage? | | |
| How did Beiersdorf improve the product before re-launch? | | |
| What did Beiersdorf do with the improved products? | | |
| How does Beiersdorf show its corporate responsibility? | | |